Over the weekend I had the opportunity to train 35+  agent owners for the Xerox corporation in Frisco, TX. When you think “owner”, do you picture a dominate goal setting individual who is focused on success?

Interestingly, as we did the human behavior quadrant breakout with the attendees, the percentages in each quadrant were no different than a general population breakout.  It is true, anyone’s personality type will allow them to be an owner because they can develop their weak areas.  Additionally, when the owner recognizes and understands their own weaknesses, they can hire  team members who possess personality strengths to compliment them.

This goes back to the “Good to Great” theory:  get the right people on the bus, and the wrong people off the bus.  But make sure you get the right people in the right seats on the bus.

It wasn’t all work in Texas.  My wife and I had the opportunity to spend the evening in a corporate suite with the Xerox team and enjoy the food, new friends and incredible desserts.